Q: How do I wash my scarf/pin/purse?

A: Please don't stick your lovingly handmade item into the washing machine! I recommend that you handwash your scarf to preserve it. Use cold water and a very gentle soap. Lightly squeeze and do not agitate too much, especially if your scarf is made out of wool. Rinse and press out as much water as you can in the sink using only gentle pressure, and then press out more moisture by sandwiching your scarf in a towel. Lay scarf flat to dry. Purses/packs can be washed in the same way, and you may want to lightly stuff your purse/pack with some plastic grocery bags while it's drying to retain its shape. I would suggest that you not really dunk your brooch/pin in the water, but carefully spot clean it with gentle soap and a wet cloth.

Q: What kind of payment do you accept?

A: Right now I only accept PayPal.

Q: How do you ship? Do you ship internationally?

A: I charge for straight shipping and do not add extra for handling. In the U.S., I ship via USPS First Class w/ Delivery Confirmation or Priority Mail depending on the weight of your package and/or which service you prefer. Insurance is extra and optional. I do ship internationally, however I cannot be held responsible for long customs delays (for instance, up to 2 months in Italy!) and I generally ship via USPS International First Class w/ Certificate of Mailing. Insurance is only available with Priority Mail packages and Global Express packages. Tracking is only available with Global Express packages. Please email me before ordering if you would like a shipping quote to your country.

Q: Do you charge sales tax?

A: I charge sales tax to California customers only, 7.25%.

Q: Do you accept returns?

A: No, not unless I grossly misrepresented the item. Please ask if you have any questions before you purchase. I am happy to answer!

Q: Do you take special orders or commissions?

A: Yes, I do on a limited basis depending on how busy I am! Special order scarves will start at about $150 and the final price will depend on the design you choose and whether I have to figure out a new pattern. The materials you choose will also affect the pricing. Feel free to email me and ask if I am taking commissions at that time. Also, it helps if you have a pretty good idea of what you are interested in. I always appreciate a sketch with the right colors, too. Don’t worry if you feel you lack artistic skills. I cannot draw to save my life. It’s just a basic guide! The better idea you have in your head, the better I can try to work with you to make the perfect scarf. Also, if you are interested in custom order brooches or other non-scarfy items, email me and we can discuss.

Q: Do you take wholesale orders or consign?

A: Not officially, and very slowly! I am only a one-gal machine here and I make everything myself, but if you are interested in selling my goods, please do email me with what you are interested in and in what quantity, and we can see if we can work something out.

Q: How long does it take you to make a scarf?

A: This really depends on the scarf, how many pieces I have to sew together, whether pom-poms or hearts need to be glued on, how intricate the pattern is. I’ve never really clocked the hours before, but I would imagine that the average is about 6-8 hours of work. Sometimes more. I spend a lot of time on each piece to ensure that all the ends are woven in, and that I've added as much detail and love as I can to make the scarf as cute as possible.

Q: Do you write your own patterns?

A: For the most part, yes. But I like to learn new stitches from books and pamphlets and then I incorporate them into a new scarf design.

Q: Do you sell your patterns?

A: No, right now I cannot sell patterns, but I do hope to have a book some day!

Q: What color hair dye do you use?

A: Special Effects in Virgin Rose! (May I also recommend Bed Head Hard Head Hairspray. Your hairz are not going anywhere after using that stuff....)